FAQs

HOW DO I TRACK AN ONLINE ORDER?

Login to our website with your email account you used to place your order. Search for a shipping confirmation email. If you have multiple orders or shipments, find the email for the one you want to track. Follow the instructions in the email to track your shipment using the tracking number.

DO YOU SHIP INTERNATIONALLY?

Yes, we do ship internationally, check our Shipping information details.

WHERE DOES THE COMPANY OPERATE FROM?

Mobility Delivery is Australian Owned & Operated. Our HQ is located in Sydney, New South Wales Australia. Mobility Delivery was started by a retired physiotherapist and a personal trainer, with the intent to continue to relieve Australians of their mobility issues with joint pain relief devices and mobility aids.

WHAT TYPES OF PAYMENT DO YOU ACCEPT?

We accept all major forms of payment, including credit cards, PayPal, ApplePay, etc.

IS DELIVERY FREE?

YES, all orders receive free shipping within Australia. Check out Shipping Information for details.